Professional Development

Hritz Management Services conducts professional education sessions & develops tools and measurements for management and staff including, but not limited to, the following areas of interest:

• Collecting From Patients: Customer service training with scripts & role playing.
• Financial Counseling Skills: Implementing insurance verification; customer service training.
• Getting Organized & Staying Organized: Developing organizational skills and streamlining procedures & processes.
• Launching Patient Satisfaction Initiatives: Developing patient satisfaction surveys for online and/or manual use.
• Managed Care 101: Provides the basic knowledge of managed care terms and how managed care affects physician practices and hospitals.
• Managing Clinical Operations in the Ambulatory Setting: How operational assessments and time studies can improve patient flow and care.
• Managing Managed Care: Developing tools such as participation grids, contract summaries and payment variance reporting to better understand the impact of managed care contracting.
• Managing Self Pay: Implementing financial and charity care policies and procedures along with customer service training to improve self pay collections.
• Managing Your Time Effectively: Training to help you better organize your day; learn how to prioritize and delegate duties and responsibilities effectively.
• Revenue Cycle Key Metrics (KPIs): Identify and utilize key industry benchmarks to establish goals and measure success in your revenue cycle operations.

Explore Our Other Healthcare Consulting Services:

• Business-to-Business Services
• Compliance & Privacy Services
• Industry Speakers
• Managed Care Contracting & Negotiation
• Marketing & Sales Support Services
• Operational & Revenue Cycle Assessments and Implementations
• Patient Satisfaction
• Practice Start-up
• Professional Development
• Revenue Cycle Management
• Strategic Planning